View Our Website View All Jobs

Inside Sales & Customer Services Representative

As part of our Inside Sales Team, you will be responsible for all phases of the sales process from establishing new accounts through cold calling and networking, assessing the customers’ needs, negotiating competently and consistently moving the customer towards commitment. You will focus your sales efforts to ensure success through results.

This role is both sales & customer service. You will be working customers throughout the life cycle of the sale, including order placement, delivery of products, and any customer service matters that arise. It is expected that this person will provide appropriate solutions to customer inquiries, whether through phone, email or website chat.


Required Skills:

● Ability to develop rapport and maintain strong working relationships with internal and external customers

● Ability to articulate ideas in a clear, concise manner

● Excellent negotiation skills

● Ability to resolve customer complaints by investigating problems and providing recommendations

● Ability to multi-task.

● Effective written and verbal communication skills

● Experience working with distributors and end users

● Project development and program management

● Account management & applicable market knowledge



4-year college degree preferred (BS/BA), High School diploma required

Prior experience in Framing/Signage industry preferred

Previous experience in an outbound call center a plus

Knowledge of adhesive tapes preferred

Customer service focused

Self-motivated & self-directed

Strong Interpersonal skills

Work well in a team environment

Ability to attend trade shows

Proficient in Microsoft Office (Excel and Word) and Outlook

Familiarity with CRM and/or SYSPRO systems a plus


Company Benefits

• Competitive base salary and earned commission and bonuses.
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k)

We are a Drug Free Workplace

Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities

Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 5MB) or Paste resume

Paste your resume here or Attach resume file