Operations Manager
Franksville, WI
Full Time
STM
Senior Manager/Supervisor
AMTRACO is a global holding company headquartered in Franksville, WI, that manages the shared services of HR, IT, and Finance for its operating units. The four distinct operating units owned by AMTRACO are:
- EPSI – a distribution company servicing the surface finishing industry with presence in all major global markets.
- STM – a manufacturer of pressure sensitive adhesive tapes
- FAST – a distributor of tapes and related products for the framing, architectural, signs, and trophy markets.
- SBM – a commercial real estate company that buys, develops, and leases commercial real estate.
This role supports our STM business.
Duties/Responsibilities:
Production Leadership & Daily Operations
- Oversee daily production activities to ensure output meets quality, safety, and delivery standards.
- Monitor production KPIs and address deviations proactively.
- Ensure labor, equipment, and materials are aligned to meet production goals.
- Resolve operational issues including material defects, equipment downtime, and workflow bottlenecks.
- Maintain strong communication with supervisors and production teams on priorities and expectations.
Inventory, Materials & Supply Chain Coordination
- Manage forecasting, material planning, and inventory levels to support production schedules.
- Coordinate with suppliers and vendors regarding materials, services, and lead times.
- Identify and prevent potential shortages or delays affecting production.
- Oversee shipping, receiving, and warehouse workflows.
- Track material usage, scrap, and cost impacts to support operational improvements.
Quality, Compliance & Continuous Improvement
- Ensure production processes comply with quality standards, SOPs, and safety requirements.
- Lead root cause investigations, corrective actions, and quality improvement initiatives.
- Reduce scrap, waste, and variability through structured process improvements.
- Drive Lean/5S/continuous improvement activities to increase efficiency and throughput.
- Inspect production areas regularly for quality risks, safety hazards, and procedural compliance.
Cross-Functional Collaboration & Communication
- Partner with Engineering, R&D, and Product teams on product development and manufacturability.
- Assist Sales and Customer Service with lead times, production feasibility, and order planning.
- Communicate production status, risks, and recovery plans to leadership.
- Support budget planning, cost analysis, and operational decision-making.
- Act as primary liaison between production, supply chain, and administrative departments.
Leadership, Training & Workforce Development
- Train, coach, and develop production supervisors and front-line employees.
- Conduct performance evaluations, set expectations, and provide ongoing feedback.
- Schedule labor resources and adjust staffing to meet production targets.
- Promote a strong safety culture and enforce compliance with safety policies.
- Support recruitment, onboarding, and long-term development of operations personnel.
Performs other duties as assigned.
Required Skills & Abilities
- Strong managerial and supervisory capabilities with a proven ability to lead, coach, and develop teams.
- In‑depth knowledge of operations, production management, and continuous improvement practices.
- Ability to analyze and interpret financial and operational data to establish and achieve production goals.
- Exceptional organizational skills and a high level of attention to detail.
- Strong written and verbal communication skills, with the ability to collaborate across departments.
- Proficiency in Microsoft Office Suite and ERP software systems.
- Preferred: Experience in chemical processing, adhesive formulations, coating, lamination, or wide‑web manufacturing (e.g., films, foils, papers, or specialty tapes).
- Bachelor’s degree in Business Management, Business Administration, Engineering, or a related field required.
- MBA or advanced degree preferred.
- Six Sigma certification is a plus.
- Minimum five years of relevant operations or production management experience, ideally in manufacturing.
- Preferred: Background in chemical manufacturing, adhesive products, coating lines, or converting operations.
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to regularly access and navigate manufacturing and production areas.
- Ability to lift up to 15 pounds as needed.
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